About American Customer Service

A legacy of excellence in customer service and logistics.

Our Story

From humble beginnings to a trusted industry leader.

Our Story

Based in Flowery Branch, Georgia, American Customer Service began as a call center dedicated to exceptional support. Over the years, we’ve evolved into a comprehensive provider of customer service and 3PL solutions, driven by a commitment to quality and innovation.

Our Mission

Empowering your business with seamless solutions.

At ACS, we aim to enhance customer experiences and streamline logistics with speed, trust, and efficiency. Our goal is to be the backbone of your operations, allowing you to focus on growth while we handle the details.

Our Management Team

Meet the dedicated leaders driving ACS's commitment to exceptional customer service and logistics excellence.

Paul Freeman
Paul Freeman
General Manager
Paul Hailey
Paul Hailey
Customer Success Manager
Lisa Carlton
Lisa Carlton
Senior Account Manager
Linda Casiano
Linda Casiano
Senior Account Manager
Christina Roberts
Christina Roberts
Call Center Manager
Aaron Johnson
Aaron Johnson
Logistics Manager